Grain & Grace Privacy Policy
At Grain & Grace, we understand that your privacy is paramount. We are committed to safeguarding the personal information you entrust to us while delivering the exceptional experience you expect from a luxury brand.
This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it.
What Information Do We Collect?
We gather information when you:
- Register on our website.
- Place an order.
- Subscribe to our newsletter.
- Fill out a form.
The information we may collect includes:
- Name
- Email Address
- Mailing Address
- Phone Number
You can always browse our website anonymously if you prefer.
How Do We Use Your Information?
We utilize your information to:
- Personalize your experience: Tailor our offerings and recommendations to your unique preferences.
- Enhance our website: Continuously refine Grain & Grace based on your valued feedback and browsing habits.
- Elevate customer service: Ensure prompt and efficient assistance tailored to your specific needs.
- Process transactions: Securely complete your orders with utmost confidentiality.
- Administer exclusive features: Provide access to contests, promotions, surveys, and other personalized experiences.
- Deliver curated communications: Send you periodic emails featuring new arrivals, exclusive offers, and brand updates you'll love. You have the option to opt out of these communications at any time.
Your Data Security is Our Priority
Grain & Grace employs robust security measures to protect your personal information. When you place an order or submit information, we utilize a secure server that encrypts all sensitive data, including credit card details. We partner with PayPal, a trusted industry leader renowned for its comprehensive security protocols, including fraud monitoring and PCI compliance. Once your transaction is complete, your private information is not stored on our servers.
Cookies: Enhancing Your Experience
We utilize cookies, small files stored on your device, to streamline your browsing experience. Cookies allow us to remember the items in your cart, track advertising effectiveness, and analyze website traffic patterns. This enables us to continuously improve your online journey at Grain & Grace. We may collaborate with reputable third-party service providers to further enhance our understanding of our valued clientele. These partners are contractually bound to maintain the confidentiality of all collected information.
Sharing Your Information
Grain & Grace does not sell, trade, or transfer your personally identifiable information to any external parties. We may collaborate with trusted third-party vendors who assist us in operating our website, fulfilling orders, or providing excellent customer service. These partners are contractually obligated to maintain the confidentiality of your information. We may disclose information when required by law, to enforce our website policies, or to protect the rights, property, or safety of ourselves or others. However, non-personally identifiable visitor information may be provided to third parties for marketing or advertising purposes.
California Online Privacy Protection Act Compliance
Grain & Grace adheres to the California Online Privacy Protection Act. We will not distribute your personal information to outside parties without your consent.
Your Consent
By using our website, you agree to this Privacy Policy.
Your Consent
We will update this policy if changes occur. We will notify you via email or by posting the revised policy on this page.
This Privacy Policy was last modified on December 12, 2024.
Thank you for choosing Grain & Grace. We are committed to fostering a trusting relationship by safeguarding your privacy and providing an unparalleled luxury shopping experience.